Instruments News and Information
News and informationis updated
frequently, so please visit this area often. Newest information at the
top of the page.
RETAIL STORE BELLCLOCKS.COM - WELCOME WEATHERHAWK WEATHER INSTRUMENTS:
We are pleased to announce that BellClocks.com is now an Authorized Dealer for WeatherHawk® products. WeatherHawk®
products include a variety of handheld weather instruments suitable for
any outdoor weather need - outdoor sports, boating, fishing, hunting,
shooting - anytime you need weather information, we've got you covered!
These handheld weather instruments are available now in our store!
also offers wired and wireless professional grade weather stations for
nearly any application. They feature remote access online or via your
mobile device, and are great for anyone who needs to monitor weather
remotely - want to know what the weather is like at your weekend
cottage, jobsite, or boat - then look at WeatherHawk®.
We will be adding these weather stations in the coming days.
Your comments are always welcome!
The BellClocks.com team
a division of Campbell Scientific, Inc., is responsible for the sales
and support of the WeatherHawk family of personal weather stations.
WeatherHawk is used by schools, government agencies, agriculture,
industry, homeowners, resorts, and consumers in a wide variety of
RETAIL STORE BELLCLOCKS.COM - TIDEPIECES MOTION TIDE CLOCK SALE:
For a limited time all models of
Tidepieces Motion Tide Clocks are on sale at BellClocks.com! These are
the most unique tide clocks available. Each is hand assembled, and they
make great gifts or additions to your seaside home or wheelhouse!
Shop today for the best prices of the season!
motion tide clocks are one of the most unique and beautiful tide clocks
to grace your home or boat! A precision tide movement is combined with a
whimsical moving display that reflects your actual local tide
conditions. Each hand built in beautiful Connecticut by artist Alan
Winick. You can see the tide rise and fall in the picture
RETAIL STORE BELLCLOCKS.COM - ANNOUNCING NEW PRODUCT LINE, BEY-BERK INTERNATIONAL:
BellClocks.com is happy to announce the addition of Bey Berk International
products to our current brand line up. Bey Berk produces good quality
instruments at very competitive pricing, and has some very unique
offerings. Their products make great great gifts for any occasion, or as
an addition to any wheelhouse, boat, or seaside home or getaway.
working to select and add the most popular products from Bey Berk to our
store, so your patience is appreciated - there are a large number of
items we're working with!
Special introductory pricing is in effect for a limited time - so shop now and save!
As always, your comments are welcome!
RETAIL STORE BELLCLOCKS.COM - $.01 SHIPPING SALE THROUGH 5/15/16:
$.01 Shipping Sale is on now through 5/15/16 at BellClocks.com! One Penny ships every ground order through 5/15/16 - shop now and save!
RETAIL STORE BELLCLOCKS.COM - CAPE COD WIND & WEATHER INSTRUMENTS ON SALE:
Cape Cod Wind and Weather Instruments are on sale with .01 Shipping at BellClocks.com.
Cod features high quality at affordable prices, along with some of the
best wind instruments you can purchase at any price, with a classic
design. Sale ends soon - go shopping today and save!
Your comments are always welcome!
RETAIL STORE BELLCLOCKS.COM TIDEPIECES TIDE CLOCKS SPRING SALE:
Don't miss $.01 shipping on all Tidepieces Tide Clocks during our 2016 Spring Sale! These unique tide clocks make perfect gifts, and BellClocks.com carried all 33 models of Tidepieces Tide Clocks.
Most models available in Blue, Grey, Seafoam Green, or Mahogany frames - each is hand built.
Don't miss out - and as always, your comments are welcome!
motion tide clocks are one of the most unique and beautiful tide clocks
to grace your home or boat! A precision tide movement is combined with a
whimsical moving display that reflects your actual local tide
conditions. Each hand built in beautiful Connecticut by artist Alan
Winick. You can see the tide rise and fall in the picture!
RETAIL STORE BELLCLOCKS.COM NOW ACCEPTING PAYPAL CREDIT:
April 1, 2016 BellClocks.com will accept PayPal credit in addition to
major credit cards and money order payments, to assist customers in
making purchases. We invite you to visit BellClocks.com, and click on the PayPal credit banner for more information on the offer.
As always, your comments are welcome!
RETAIL STORE BELLCLOCKS.COM REDUCED D&D BAROMETERS PRICING: we
have added several weather stations to the D&D Barometers section
of our online store, and also reduced prices on nearly every instrument
in the D&D line - perfect gifts for any occasion or for yourself,
take advantage of our Spring Sale and get $.01 shipping on every order.
For a limited time!
As always, your comments are always welcome - and Thanks again for your business!
RETAIL STORE BELLCLOCKS.COM NEW D&D BAROMETERS WEATHER STATIONS AVAILABLE:
continuing to add products to our new online store, and we appreciate
your patience. With the recent migration to the new software, the lack
of compatibility required that we manually migrate all products to the
new store, so we appreciate your patience!
current additions are the classic 3 instrument weather stations by
D&D Barometers of Belgium. These stations are all priced below $200,
and are of a classic design - featuring a thermometer, barometer, and
hygrometer (humidity) on a mounting plate - and these are unique. Wood,
stainless steel, sandblasted glass (pictured) and etched glass are some
of the choices.
Shop now during our Spring Sale and get $.01 shipping on every order!
Thanks again - and as always, your comments are welcome!
RETAIL STORE BELLCLOCKS.COM MILITARY CLOCKS CATEGOARY: BellClocks.com, has a new category, "Military Clocks".
Featuring only military clocks, which are perfect for veterans,
military retirement gifts, promotions, or transfers. The goal is to
group the military clocks in one are of the online store to make them
easy to find and choose from.
We will add more Navy clocks, and Marine clocks along with other
branches as quickly as we find them. There is a good selection in the
category now, primarily Chelsea Clock products.
Shop now and enjoy $.01 shipping during our Spring Sale!
As always, your comments are welcome.
RETAIL STORE BELLCLOCKS.COM UPDATE: BellClocks.com, Windward Instruments online retail store, has developed a gift shopping by price range category.
Gifts are divided under $200, and under $500 ($201-$500). There are
gifts for graduation, wedding and anniversary, and military gifts for
retirement, promotion, transfer available. Thanks again for your
interest. As always comments are welcome.
UPDATING SITE: Windward
Instruments, owner/operator of BellClocks.com is in the process
of updating the main company information website
windwardinstruments.com. We apologize for any inconvenience.
LAUNCHES DINGHY COLLECTION WEATHER INSTRUMENTS:
Instruments has launched it's own brand of weather instruments,
including a brass barometer and brass thermometer hygrometer. The
instruments have been named the Dinghy collection and are an entry
level, inexpensive set of weather instruments.
Featuring 3 3/4" dials, and 4 1/4" base, matching lacquered brasscases,
and heavy shatter resistant plastic lenses for safety, theinstruments
are available at WindwardStore.com priced under
PRODUCTS - KESTREL POCKET WEATHER METERS NOW
AVAILABLE AT WindwardStore.com: Kestrel
Pocket Weather Meters are now available at windwardstore.com just in
time for the holidays. Visit windwardstore.com.
INSTRUMENTS WELCOMES BRUNTON BINOCULARS AT
WindwardStore.com & BellClocks.com: Windward
Instruments welcomes Brunton Binoculars to it's line up,
at around $100. Purchases at WindwardStore.com feature Free U S
shipping is included with every purchase. Models currently available
include the popular Brunton Echo Binocular family - waterproof and
fogproof, with lightweight frames, and ergonomic body armor, these are
tough binoculars. Including echo compact binoculars, echo midsize
binoculars, and echo full size binoculars. The echo is available in 8
power (such as 8x25 binos), or 10 power (such as 10x42 binos). Visit
BellClocks.com or WindwardStore.com.
10/8/07: NEW CHELSEA EXECUTIVE
BOARDROOM CLOCK AT WindwardStore.com: NEW
for Fall 2007 at WindwardStore.com. The Chelsea Executive Boardroom Box
Clock makes a perfect gift. The clock features a solid brass case on a
gimbal style display frame, with accurate quartz movement. Enclosed in
a mahogany stained hardwood box with brass corner accents for a true
nautical look. The Chelsea Executive Boardroom Box Clock includes the
engravable brass plate and screws for inside the lid to make a unique
presentation piece. Introductory price includes Free Shipping to U S
locations. Visit windwardstore.com to order.
10/8/07: NEW CHELSEA MAYFAIR CLOCK AT
for Fall 2007 at WindwardStore.com. The Chelsea Mayfair Clock is a
reproduction of a popular Chelsea Art Deco clock circa 1932. The
Chelsea Mayfair is constructed from solid brass, with heavy nickel
plate and brass finish. Updated with an accurate quartz movement, the
Chelsea Mayfair makes a perfect gift idea. Introductory pricing
includes Free Shipping to U S locations. Visit windwardstore.com to
10/8/07: CHELSEA PRESIDENTIAL CLOCK
AT WindwardStore.com: WindwardStore.com
is featuring the Presidential by Chelsea Clock at only $339.00, with
Free Shipping to U S locations. The Chelsea Presidential Clock features
a forged brass case with screw on bezel. Mahogany Base (mantle mount)
is included. An excellent gift idea at a great price. The contrast of
polished brass and mahogany lend a touch the sea to this important
piece. Quartz movement, battery included. Visit WindwardStore.com today
8/8/07: ABBEON C 300 DIGITAL HANDHELD BAROMETER
ON SALE AT WindwardStore.com: The
Abbeon C300 Digital Handheld Barometer is on sale at WindwardStore.com.
Our lowest price of the year includes free U S shipping. Made by Lufft,
this digital barometer provides quality and accuracy at an affordable
price. A large illuminated display, values are indicated by four
.5” digits – hPA, Pa, mbar, bar, inHg, psi. Unique
wheel operation allows full selection of features. Automatic shut off,
and integrated real time clock (date/time). Visit windwardstore.com
PRODUCT - ashortwalk 3 INSTRUMENT INDOOR WEATHER
STATION AT WindwardStore.com: NEW
Product - the 3 instrument indoor weather station by ashortwalk,
available now at The Windward Store for only $89.99 with Free Standard
U S Shipping. Product details: The ashortwalk Indoor Weather Station,
Black, combines a Tide Clock, Barometer and Conventional clock to form
a most unique set of indoor weather instruments for UNDER $100.00.
Displays High Tide, Low Tide, Atmospheric Pressure, and the Time of Day
which are all essential for coastal living. Construction and appearance
of the indoor weather station are also unique. Mounted on a solid
aluminium base, the instruments are protected with a tough clear
polycarbonate shroud. The result is a low profile contemporary
appearance matching any decor. Available in aluminum or black.
FEATURES: Dimensions: 11.8" H x 5.9" W - Accurate Quartz Movements in
Clock and Tide Clock - Barometer Range 970 - 1050 Mb, in 2Mb increments
- Outer Red Dot "guide" for barometer to track pressure changes. NOTE:
BAROMETER DISPLAYS IN hPa (Millibar) ONLY.
7/30/07: CHELSEA CONSTITUTION CLOCK ON SALE
AT WindwardStore.com: Priced
at only $282.75 with Free U S Shipping, the Chelsea Constitution Clock
features a heavy solid forged brass case with brass ball feet, and is a
very popular gift item. The Chelsea Constitution Clock is fitted with a
screw on bezel, and contains an accurate quartz movement for years of
reliable service. The Constitution is a true nautical clock, carved
from a solid block of forged brass. Battery included. Two Year
Warranty. Visit www.windwardstore.coM
7/30/07: Abbeon 3005.22 Certified Thermometer on
sale at WindwardStore.com: The
Certified Abbeon 3005.22 C/F Thermometer is on sale at
WindwardStore.com for only $120.00. Pricing includes free standard
shipping, and Certificate. Visit www.windwardstore.com or call
800-210-0492 to order today. About the 3005.22: The Abbeon 3005.22
Thermometer by Lufft is a Certified accurate thermometer, Fahrenheit
and Celsius temperature indicator, indicating the temperature in a
range of -30 to 130° Fahrenheit, and -35 to 55°
precision Thermometer will provide years of trouble free service.
FEATURES: 6" Polished Brass Case - 5" Color Differentiated Dial -
Measuring Range -30° to 130°F, -35° to
55°C - Dial
Graduation: 5° F, 2° C. TEST CERTIFICATE INCLUDED.
Certified by Abbeon Cal Inc. under ISO 9001 controls to NIST Standards.
1 Year Limited Warranty. Normally ships in 1-3 business days. MSRP:
7/10/07: WINDWARDINSTRUMENTS OPENs
Instruments opened the Windward Instruments Store on
7/5/07. Please read our PRESS RELEASE.
TO OPEN STOREFRONT: Windward
Instruments is launching a storefront, allowing customers to
buy Chelsea Clock, Abbeon, and Ocean Clocks products directly from the
The store will be accessible from the main page of Windward
Instrumentsvia the main menu, as well as several links
The storefront will feature secure check for credit card, Pay Pal, and
direct mail (check and money order) customers.
SPONSORS THE OPEN INTERNET COALITION: Windward
Instruments is sponsoring the Open Internet Coalition.
Read the full Press Release HERE.
About the Coalition:
Internet has been the most successful platform for economic growth,
innovation and discovery in our nation’s history. The Open
Internet Coalition represents consumers, grassroots organizations, and
businesses working in pursuit of a shared goal: keeping the Internet
fast, open and accessible to all Americans.
coalition speaks for tens of millions of Americans and spans the entire
political spectrum. We stand together for protecting an open Internet
where everyone can access what they want when they want. In Washington
and state capitals across the country we’re working for
like network neutrality and universal access to high-speed Internet
connections that will benefit all of us, not just the large phone and
cable companies who sell connections to the Internet.
JOINS THE ORA: Windward
Instruments is now a supporting member of the Online Retailing Alliance(ORA).
The ORA is part of the Electronic Retailers Association (ERA)which is
focused on legislative issues facing merchants who marketdirectly via
TV, Radio, and the Internet. All Windward Instrumentsproperties,
support the ORA.
Windward Instruments agrees with the core belief of
ORA,which is the belief that customers who use the internet to
makepurchases of products maintain free and open access to ALL
merchants.Further, the ORA fully supports the open internet project, to
protectinternet users from the so-called "email tax" or fee, which
would seecharges for every email sent.
ORA activities are aimed at protecting online and
from government and telecommunications companyinterests. These
interests seek to limit customer access to onlycompanies
to pay for customers, thus eliminating smallerbusinesses without the
financial means to compete. This would see ahandful of companies
dictating pricing on nearly every productcurrently available online,
doing away with customer choice, or bestpricing.
Government interests, specifically the Governors Association,
haspressured Congress for years to force online retailers to collect
salestax for every individual tax district in the U S. This would mean
thatevery customer purchase online would be subject to that
customer'ssales tax, be it state or local. Obviously this would
increase pricingto customers who currently enjoy savings by purchasing
online, if theirlocal municipality requires tax.
Please follow the link above for more information on the ORA's
ANNOUNCES WEEMS & PLATH PRICE REDUCTION: WindwardInstruments
retail division, BellClocks.com, is reducing prices on mostWeems and
Plath instruments, effective this week. In addition,customers will
receive free shipping on most reduced instruments.
Atlantis Ships Bell Clocks, Quartz Clocks, Barometers, and all Atlantis
Brass and Chrome instruments will be reduced.
Martinique Instruments including Ships Bell Clocks, Barometers, Quartz
Clocks, and Flag Clocks will also be reduced.
The popular civilian M24 binoculars, model BN29 will also see a
majorprice reduction, along with navigational sextants, and the
Tamayanavigation computer system.
Den Haan Lamps will also be reduced.
Please visit bellclocks.com to order, or contact us at 800-210-0492 for
ANNOUNCES CHANGES TO WEEMS & PLATH: Incompliance
with our customer service policy, Windward Instruments isannouncing a
forthcoming price adjustment which will impact our Weemsand Plath
15, 2007 Weems and Plath, manufacturer of a popular instrumentline,
will establish a MAP (minimum advertised price) policy. Allfactory
authorized dealers will be required to adjust pricing of allWeems and
Plath instruments to be in compliance with this policy.
BellClocks.com, the retail division of Windward Instruments, willchange
pricing effective May 15, 2007 to be in compliance with MAPpolicy.
The pricing adjustment will affect all Weems and Plath
products,including Ship's Bell Clocks, Quartz Clocks, Barometers, and
In addition to the price adjustment, several Weems and Plath
productswill be discontinued by BellClocks.com, as we simply can not
justifythe higher price to our customers, based upon quality and
comparablesreadily available in the market.
Some of the products being discontinued include the entire Eastport
andWestport collections, all chart weights, and the 4000 electronic
BellClocks.com will also discontinue sales of Weems and Plath
OrionShip's Bell, and Ship's Wheel Bell clock models due to serious
qualityissues with those models.
and BellClocks.com will continue to provide service to allcustomers who
have purchased any of the discontinued items.
We apologize for any inconvenience to our customers. These changes
arebeyond our control, and are needed to provide the best possible
serviceto our customers.
We are happy to answer any questions regarding these changes.
Pleasevisit bellclocks.com, or call 800-210-0492 for more information.
DISCONTINUES CLOCK REPAIR SERVICE: WindwardInstruments
has discontinued clock repair and restorative serviceseffective
immediately. We apologize for any inconvenience.
TO INTRODUCE ABBEON AND LUFFT WEATHER INSTRUMENTS: WindwardInstruments
will introduce Lufft and Abbeon weather instruments tocustomers in late
February, 2007. The company will offer the productsfor sale at its
online retail store, bellclocks.com.
The Lufft instruments line will include analog barometers,
hygrometers,certified hygrometers, and thermometers.
In addition to analog instruments, Windward will offer
specializedweather instruments, such as the recording Thermohygrograph,
andportable certified absolute barometers.
Lufft digital weather instruments will also be available.
Numerous case designs and dial colors compliment the analog
instrumentline, with styles from contemporary to traditional brass.
Pricing for the Lufft analog instruments will typically range
fromaround $100.00 to around $180.00, with free or low fixed
Please contact us for more information.
CHRISTMAS SALE: Wehave extended
special pricing through 12/31/06 at our BellClocks AfterChristmas Sale.
BellClocks.com will also provide free expedited shipment on our
bestselling imported products including all Ocean Clocks and
Shapelinstruments, and Tidemaster UK Tide and Navigational Chronographs.
12/21/06: WINDWARD INSTRUMENTS
&BELLCLOCKS.COM HOLIDAY SCHEDULE: WindwardInstruments
and BellClocks.com business office will be closed from6:00PM CST
Friday, 12/22/06 - 9:00AM CST Tuesday, 1/2/07 in celebrationof
Christmas and New Years holidays. Wewill
continue to receive orders during this period -
however,shippingand servicing of orders placed during this period will
not commenceuntil 1/2/07.
We would like to Thank all of our customers for making 2006 a
wonderfulyear, and wish you all a Merry Christmas, and prosperous and
FREE SHIPPING ON OCEAN CLOCKS AND SHAPEL ORDERS: BellClocks.comis
providing customers free upgraded shipping on all Ocean Clocks
andShapel orders through 12/31/06. The shipping upgrade will reduce
thedelivery time by 50%, providing more reliable service for
thosecustomers requiring delivery by Christmas.
The free shipping upgrade applies to all Ocean Clocks Tide Time, and
24Hour Clock orders, and Shapel Moonphase Tide Time, Tide Time, and
NEW SHAPEL TIDE TIME, AND TIDE CLOCKS: BellClocks.comhas
launched two new clocks from Shapel,maker of the popular Moonphase Tide Time clocks.
Introductory salepricing accompanies the launch.
The new models include a tide time model, and a tideonly model,
for those customers who prefer no moon display. Bothfeature the same
large size dial (8.5") as the moonphase tide time, andcome ready for
wall mounting with a selection of New Zealand Pine, orBlue MDF Wood
INSTRUMENTS SALE: WeatherInstruments
Weatherare on sale now at BellClocks.com.
Christmassale pricing is applied to selected wireless weather
stations,barometers, wind speed and direction anemometers, and
Please visit BellClocks.com and save on these high quality
weatherinstruments while supplies last.
Thepricing applies to all tide time clocks and 24 hour clocks, which
areoffered in several sizes, and in 2 latch brass porthole and
singlelatch brass porthole cases. The chrome porthole clock models are
SALE - ECO CELLI, TENDENCY: Weare announcing a D&D
now at bellclocks.com. The sale features special pricing onD&D
instruments while supplies last. Past sales have produced
quicksell-outs, so please shop early and don't miss one of the most
uniquegift items of the year.
D&D produces some of the
highestquality instruments available, at an attractive price, and in
uniquecombinations. From the eco
celli,torricelli style, mercury free glass barometers - to
and unique weather stations and instruments, includingthe ship's
combinations include barometer/thermometer/hygrometer, and onemodel
features a barometer/thermometer/hygrometer AND stormglasscombination
all in one presentation quality instruments.
We havereceived numerous comments from
customers, all positive, about thequality and packaging of the
instruments. We received onecustomer comments in which we were
challenged at selling them "socheap".
Please contact us with any comments
included the comments of a Ross Tendency Barometer by D&Dbelow
this is typical of the comments we receive from customers:
(email courtesy Jack R - MA.)
TendencyBarometer arrived this past Tuesday, and it's splendid.
I hoped it would be, and then some. The wooden case is on apar with the
best cabinetry, and finished perfectly in a deep, warm,glossy mahogany.
The curved glass window is flawless; the red and bluetubes are
masterpieces of the glassblower's art; and the back panel isbeautifully
lithographed in a way that looks old without looking fakeor "cheap."
in all respects, couldn't be better, and, amazingly forsomething so
fragile, it arrived in perfect condition, with no damage;it was packed
very carefully. It's unusual for a product to look asgood as its
picture in a catalog or on a web site, but this oneactually looks better.
This is a piece
that I'llbe proud to hang on my wall, as anyone would. I couldn't be
offering thismarvelous, and unique, instrument, and at such a
remarkable price. It'sbeautiful, and a great value.
I couldn't be morepleased.
ONLINE VOLUME 3: Welcometo
Volume 3, our last installment of BellClocks Christmas ShoppingOnline.
This volume will focus on "too good to be true" and onlinesecurity.
Please review the first 2 Volumes, as they work hand in hand with
theinformation we'll present today to help keep you safer while
Every year the number of online shoppers increases, and the money
spentincreases exponentially. The vast majority of shoppers use credit
ordebit cards to make purchases, over 90%, and the majority of
merchantsdon't accept checks or mailed payments. Most credit card
companiesoffer some form of protection against fraudlent charges, so
oursuggestions will focus on common sense ways to protect yourself
1. "Too good to be true" deals are usually just that. Chances are
notlikely that you will find a $1,000 item for $9.95 with free shipping
-but you'll see "deals" like this advertised all over the web.
Simplyput, we recommend ignoring these "offers". These cons are
normallydesigned to collect information via an order form or
similarinstrument, many times including credit card information, and
theresult is never good.
2. Phishing/fake websites: These are websites that are designed
tocollect personal information through a number of scams. Many
aredesigned to appear like an online store. We suggest that you look
forbusiness information as described in Volume 1. Unless you
arecomfortable with the site, don't fill out any forms at the site.
3. You can take an additional step in verification by verifyingbusiness
information with the State they are located in. Nearly everyState
requires retail merchants to complete a licensing procedure, andmany
States now provide that information via a State website. This isan
invaluable resource to shoppers that is not utilized often enough.
4. Many online shoppers are beginning to use the new Internet Explorer7
browser which features a "phishing" filter built in. There areseveral
problems being reported with this filter, genuine sites arebeing
identified as "phishing" sites - while phishing sites are notalways
being identified as a threat. The best way to know, is to
verifyinformation yourself - and with the tools we've mentioned, this
can bedone with little effort.
5. Looking for "secure" areas where you input your credit
Most browsers has some indication of a secure connection. Most have
apicture of some kind
(a padlock, safe, etc.) and/or the colors yellow or red (the addressbar
on your browser will feature a
color to indicate a secure connection). When you have done
yourshopping, and are checking out with the perfect Christmas present,
youshould see some indication of secure connection when you get to
thecredit card input area.
In simple terms, a secure connection encrypts (scrambles)
anyinformation you give - much like "codes"
used by the military. It's done electronically, is then "decoded"
bysoftware. Encryption makes collection of your information
verydifficult, as the "scrambling" effect would make information appear
asrandom text until properly decoded.
We hope hope the information we've provided is helpful in giving
ideason ways to be more secure while shopping online. We invite you to
checkout our retail site, bellclocks.com, for examples of some of the
ONLINE VOLUME 2: Welcometo
Volume 2 of BellClocks Christmas shopping online. This volume willfocus
on policy and service issues. These are especially important ifyou are
shopping online for Christmas gifts and need delivery prior tothe big
Remember to arm yourself with the information discussed in Volume
1first, then move into this information.
As you shop online you will notice that nearly every business
websiteboasts of excellent customer service. Since the only
meaningfuljudgement of excellent service is the individual customer, we
have somesuggestions of easy ways to test these service statements.
1. Send an email or customer service request through the site. This
maygive you an idea of what to expect. No business is perfect, so
bepatient but expect a reply. If you're wondering what to say or ask
inthis message, honestly tell them you are testing their service.
2. Another test could be to contact them by phone. Again, be patientbut
expect a reply. Many businesses (including BellClocks) utilizevoicemail
to offer a call back service if you leave yourinformation.
Again, we stress some patience this time of year. Nearly every
businessgets busy during the holiday shopping season. Patience means
allowing alittle extra time - not weeks. As you receive replies, you
canaccurately judge for yourself if the service is acceptable. If
A business policy is any policy under which a business operates.
Theseinclude terms of sale, return policies, refunds and
exchanges,guarantees, price match, and others. Policy statements are
veryimportant to shoppers, as they may obligate a customer to
certainconditions, much like a contract.
Like contact information we discussed in volume 1, this
informationshould be located in an easy to find location on any online
shoppingwebsite, and we strongly recommend a thorough review of posted
policiesprior to making any purchase. A couple of tips:
1. We would advise shoppers to beware of any shopping site with
2. Business policies should be specific to the company you are going
todo business with.
To explain policies "specific to the company" - if you are shopping ata
site any policy statement should be specific to that site, not
astatement that says customers are covered under the policy of a
thirdparty or the website host.
As an example, BellClocks.com has policies posted
here:http://bellclocks.com/policies.html and they are accessible
fromvarious areas of our site. These policies apply directly
In closing Volume 2 of our Christmas online shopping tips, we wouldlike
to again point out that most businesses of which we are aware arehonest
in their dealings with shoppers and customers, and are committedto
We invite you to our last installment, Volume 3 which will be
publishedon Monday 10/30/06, which will deal with "too good to be true"
ONLINE VOLUME 1: Asthe
Christmas shopping season begins, and shoppers search the web
forChristmas and holiday presents, questions of online shopping
securitybecome important. It is estimated that online shoppers will
spend arecord amount in online purchases this year, in the Billions
With this in mind, BellClocks.com is going to post some tips over
thenext few days, to help make online shopping safer for everyone.
Thesetips are not specific to Christmas shopping online, they apply
toonline shopping throughout the year.
Our first tip will focus on basic credibility of online businesses,
andsome simple ways shoppers can help protect themselves.
Online shopping online tip Number 1:
Before shopping online at any website, always ask yourself: "Is this
areal business?". You can usually answer the question easily and
quicklyby following these simple tips:
1. Look for the business information, including an address, and
phonenumber. This information is usually
located on the main page (at the very least), normally at the top
orbottom of the page. Also check for any "contact us" or "about us"
orsimilar pages, which may contain contact information. These areas of
awebsite are normally accessible via tabs, buttons, or text
linkslocated on the main or welcome page.
Most businesses want to be sure their customers are able to contactthem
in the event of any issues with the product or service, as this isthe
basic foundation of customer service. This allows the businesses
torespond to any issue, and fosters communication with shoppers. It
alsohelps protect businesses and customers from fraud and scams.
We strongly recommend shoppers beware of any site which offers
contactby "email only", or does not publish contact information
includingaddress and phone number.
As one example of acceptable disclosure of business contactinformation,
BellClocks.com maintains contact information in easy tofind locations
throughout our site, including our welcome (main) page.Have a look at:
One other thing which bears mentioning - U. S. shoppers should
becareful when shopping at any site owned by a foreign company. We do
notsuggest that foreign companies are dishonest. We merely point out
thatmost online purchases are bound by the laws at the "point of
sale",normally that means the country in which the business is located.
Whilecredit cards provide some measure of protection, serious
disputesrequiring legal action could be under the jurisdiction of a
In closing Volume 1 of our Christmas online shopping tips, we wouldlike
to point out that most businesses of which we are aware are honestin
their dealings with shoppers and customers, and are committed
tocustomer service. We also state that none of this is to be
consideredlegal advise in any way.
Watch for Volume 2 tomorrow, which will discuss policies and
Please don't hesitate to contact us with any questions.
conduct server maintenance maintenance
on Friday, 9/29/06between 11:00 P.M. to 1:00 A.M. Saturday, 9/30/06
CST. During thistime,windwardinstruments.com and bellclocks.com will be
inaccessible forbrief periods of time, with total downtime not expected
to exceed 10minutes. We appreciate your patience.s
LAUNCH "MARITIME 24" 9/15/06: Windward
Instrumentswill launch the “Maritime 24” 24 Hour
Clock onSeptember 15, 2006, making it available to customers through BellClocks.com.
Customers desiring to place direct
credit cardorders may do so toll-free at: 1-800-210-0492.
Manufactured by Ocean
24” is a high quality 24 hour clock, whichcombines
and maritime tradition, to create a timepiece that is bothcolorful, and
24” dial incorporates full color signal flags,enlarged
Arabic numerals, and “diamond” register
denotetraditional “Relieve the Watch” at 00, 04,
seconds, and 5 second/minute increments are also registered.Traditional
“peach” hour and minute hands, and
red secondhand complete the dial, which is housed behind a thick
24” features casework of uncommon quality, and isavailablein
selection of traditional heavy, highly polished and lacqueredbrass
cases. A chrome plated brass case is also available. All casesutilize
traditional marine fittings, with machined back.
24 hour movement is accurate to approximately (+/-) 15 secondsper
month, and is powered by a “AA” battery, with
batterylife of 18-24 months.
one of the best warranties available (Full 5 Year Limited Warranty),the
“Maritime 24” 24 Hour Nautical Clock will be
availablethroughBellClocks.com (http://www.bellclocks.com) toll-free
conduct server maintenance maintenance
on Friday, 9/15/06between 1:00 a.m. to 5:00 a.m. CST. During
time,windwardinstruments.com and bellclocks.com will be inaccessible
forbrief periods of time, with total downtime not expected to exceed
15minutes. We appreciate your patience.s
OPINION -The "New" Chelsea Clock Company: ByMike Ratican,
In mid 2005, the Chelsea Clock Company was purchased by J K
Nicholas.Many in the industry were not familiar with Mr. Nicholas, and
wereworried that the Company had been purchased by an investor with
nointerest in the Chelsea Clock history, or heritage - simply wanting
toturn out clocks by the thousands to make big money. I think may of
usexpected this, as the previous owner (who shall remain nameless)
milkedChelsea Clock for everything he could without reinvesting in
thecompany - a recipe for disaster with any company.
Being unfamiliar with Mr. Nicholas or his plans for the company, so
Idid something very unusual in today's world - I decided to
CALLhim...Yes, on a regular phone, no texting, no VOIP, no messenger,
justa simple "old fashioned" phone call. It worked just fine! I
wasimpressed with J K's grasp of the company history, and his
positiveattitude toward the numerous changes in front of him.
For anyone worried about the future of Chelsea Clock, or that J K is
aninvestor looking only at the bottom line, I can honestly say: don't
be.Like any businessman J K is certainly concerned with turning a
healthyprofit, but his focus is on the Company, it's heritage, and
re-buildingboth facilities and brand awareness in order to attain
increasedreturn. Most importantly, J K has no interest in
"outsourcing"Chelsea's production or material to Asia, Mexico, or other
cheap laborand parts markets.
He's off to a great start. Mr. Nicholas has already invested a
majoramount of time and money into maintenance and upgrades to the
"oldbuilding" on Everett Avenue in Chelsea, MA., with some much
neededattention. In addition to material upgrades, R&D and
marketingarecoming up to speed, with stock on the shelves, and new
models rumoredto be under development for release in the near future,
I'm looking to the future with optimism, and look forward to
witnessingthe return of a re-vitalized Chelsea Clock, America's last
REJECTS USEOF GOOGLE CHEKCKOUT: OnJuly
3 Windward Instruments announced it was considering GoogleCheckout as
an additional payment method for it's retail customers atBellClocks.com.
Today Windward Instruments announced it has rejected the GoogleCheckout
system in it's current form, apologizing for any inconvenience.
In a statement, Windward Instruments who owns and
operatesBellClocks.com, said that Google Checkout was unfit for use
bymerchants or customers.
Citing several issues, Mike Ratican, Business Director for
WindwardInstruments, balked at the numerous blogs and reviewers who
havelabelled Google Checkout as a "PayPal killer".
"It's anything but a PayPal killer" said Ratican. "Google's inabilityto
process international payments, purchase limits placed on
somecustomers, and a "payout" limit Google has imposed on most
merchants,are truly ridiculous". He continued: "It is entirely possible
thatGoogle Checkout will cause many more problems for shoppers than it
In addition to service issues, Windward Instruments was concerned
atGoogle's inability to answer some basic security questions in
regardsto it's service, beyond providing a copy of their published FAQ.
CONSIDERS GOOGLE CHEKCKOUT: WindwardInstruments
is considering the addition of Google Check Out for it'sonline retail
store BellClocks.com (http://www.bellclocks.com).
Windward Instruments is soliciting input from both customers, and
otherretail merchants, on the viability of Google Check Out, pro or
con.Please click on contact us to send your opinion or
conduct system maintenance and server upgrades on bellclocks.comand
windwardinstruments.com resulting in approx. 30 minutes of
downtimebetween 11:00 PM - 3:00 AM EST on Saturday, 2/4/06.
Weapologizefor any inconvenience.
has announced major product realignment at its
January 1,2006 BellClocks.com will discontinue allLaCrosse Technology
products, severing its dealership agreement withthatcompany. Also
discontinued will be Robert E White, and WEMPE products.
Product lines from Davis Marine, Davis Weather, JDC USA,and
WeatherHawk will be addedunder established dealership agreements.
Additional dealershipagreements withDowneaster, Extech, Hanseatic, and
YES Watch, are currently beingnegotiated.
BellClocks.com will launch Windward Instruments, the new clock
linebeingproduced by its parent company, during early 2006. This new
line willincludehand assembled 24 hour wall clocks, and weather
instruments, featuringa longterm warranty, and modest pricing.
Production is set to begin duringearly2006, with availability to be
In a press release, Mike Ratican, Business Director for
WindwardInstruments,explained the actions. “This realignment
qualityproductsthat ourcustomers have asked for, while maintaining our
standards of serviceandquality”. “We’re
excitedabout WindwardInstruments, which willprovide good quality
instruments at a low price.” "Weapologizefor any
this move causes our customers".
According to the release by Windward Instruments, Robert E
WhiteInstrumentswere discontinued due to low demand, and slowing sales,
while WEMPE wasaxeddue to quality issues. The decision to drop LaCrosse
products was dueto seriouslong term problems within LaCrosse
management, as well as recentproductissues. According to Windward,
“LaCrosse no longer meets ourstandards ofservice, support or
quality for our customers”.
will offer Gift Certificates through it's retail division, BellClocks.com. Formoreinformation,
read our pressrelease,
or visit the GiftCertificatePage
for more information.
conduct system maintenance and server upgrades on bellclocks.comand
windwardinstruments.com between approx 11:00 PM - 3:00 AM EST
onthe following dates:
9/17/05, 9/23/05, and one night between 10/1/05 and 10/7/05.
During these periods, our sites may be unaccessible.
Weappreciateyour patience, and apologize for any inconvenience.
made changes to our BellClocks return and
are effective immediately. Please read these
with any questions.
7/30/05: DISCONTINUEDPRODUCTS: BellClockshasdiscontinued
several products from LaCrosse Technology. We apologizefor any
LAUNCHESNEW INSTRUMENT LINES: BellClocksisadding exciting,
new products for our customers. BellClocks(Windward Instruments) has
been appointed as an Authorized Dealer forashortwalk, and Nassau
Weather Instruments. Both product lines will belaunched effective
is importedfrom the UK, where their unique tide and time
under the Nassau name since 1996, by Outdoor EnvironmentsLLC. The
instrumentswere used extensively by the U.S.Navy, CoastGuard,Airports,
and for commercial marine applications, as well as in homesand schools.
Many Danforth instruments are still in use today worldwide.
& PLATHINSTRUMENTS: Weems
& Plathisintroducing a new, moderate priced collection
NauticalPortholestyle instruments. Every quality instrument in this
collection is pricedbetween$59.99,
and $99.99,and we anticipatea quick
pre-orders now - limited quantity available. Shippingshould
commence in September/October, in plenty of time for theholidays.
AND SHIPPING CHANGES:
has made asignificant price reduction to our Chelsea Clock line, in
order toprovide the best pricing possible to our customers. In addion,
allChelsea Clock prices include FREE shipping.
We've completedsite upgrades to deliver a new look and feel to
BellClocks. Afterseveral months in the planning stages, and following
some great inputfromour customers, some of our upgrades include: easier
navigation bycategory viaour left menu. Addition of a customer Thank
You area, which featurespictures submitted by recent customers with
their new BellClocks itemsin use. A customer favorites area, which
features some of the mostpopular customer selections, with
to the items,and our pricing clearly marked.
upgradesin the near future will include a "customersupport board", a
"clock buying guide", and "clock terms" areas, tofurther assist you in
making your selection. We anticipate theseupgrades to be completed
during June/July 05.
BellClocks.com hasmadesome great changes, and established 3newpolicies - "SatisfactionGuarantee",
alsoupdatedseveral other policies on our policies page. We will be
adjustingshipping charges to comply with our new policy for the next
few weeks,and hope to have completion by the end of June. We appreciate
yourpatience as we make BellClocks the best place to shop online!
rebate of up to 20% on the purchase of
anynew Chelsea - by simply participating in
our Chelsea Clock
Trade UpProgram. Onlyat BellClocks! (Detailshere
5/1 /05: WelcomeDiner's
ClubCard Members! - Foryourconvenience, we now acceptthe Diner's
Past news articlesand
(PRWEB) May 26, 2005--
The ChelseaClock Company has designated BellClocks.com as an Authorized
Agent ofthe Chelsea Clock Repair Center. Effective immediately,
BellClocks.com,and its parent Windward Instruments, will offer expert
clock repair,cleaning, and restorative services, which will be
performed by theClockmakers at the Chelsea Clock Company.
tobe a part of the Chelsea Clock Repair program” said
MikeRatican,Business Director at Windward Instruments. “We
receive dozensofrequests for clock service every year. Our designation
allows us tooffer our customers access to the best clockmakers in
theworld.”Ratican said. “In the high art of clock
restoration andrepair,there’s nothing finer than the Chelsea
willoffer repairservices through its retail website (www.bellclocks.com), company website (www.windwardinstruments.com),
and toll-freecustomer line(1-800-210-0492). Service isavailable for
Chelsea Clock, as well as most other clock makes, withturn-around times
typically running 3-10 weeks dependent upon volume.All service is
rendered in the order received.
information,pleasecontact Windward Instruments or BellClocks.com.
(PRWEB)January 27, 2005
-- Theexpansion is necessary to satisfy high customer demand for
weatherproducts over the past two years.
divisionwill focusprimarily on high quality, commercial grade weather
stations, andinstruments" said Windward's Business Director. "We will
focus onhelping the customer build a "custom" station tailored to
theirindividual requirements. Unlike existing retailers, Windward
Weatherwill specialize in products for customers who rely on
weatherinformation, and require better than average quality, such as
theserious hobbiest, weather spotters, storm chasers, and
willoffer a varietyof high quality weather stations and instruments
such as Kestrel,Maximum Weather, Weather Hawk, LaCrosse Technology, and
Chelsea Clock.Full accessory instrument and sensor packages will be
available formodels offering optional anemometers, barometers,
hygrometers, winddirection, and several other sensors for more
specialized applications.Weather software packages are also planned.
willupdate customers regarding live date of it's new weather
divisionwebsite via it's 2 existing websites, www.windwardinstruments.com and www.bellclocks.com
in1999 as a parttime retail venture, Windward Instruments has become
one of the largestfamily owned retail and wholesale instrument
distributors in the UnitedStates.
soldthousands ofproducts to customers around the world. It's websites
receive millionsof hits each year from customers in over 100 countries.
moreinformation, contactWindward Instruments by email: e-mail protected
from spam bots or byphone 1-800-210-0492, or visit www.windwardinstruments.com or www.bellclocks.com
(PRWEB) May 21, 2004--
WindwardInstruments will partner with Navy Veterans groups, and Navy
ShipAssociations, and Ocean Clocks, to develop
“shipspecific”commemorative clocks, the company
on May 15.
Windward’s Co-Owner,Trudi Ratican, confirmed that the company
currently involved inpre-release development. “The
clocks will be aheavy brass porthole design, and quite
Ratican said."They would be perfect fund raising additions to ship's
stores, giftshops, or reunion raffles".
Details will be released uponcompletion of each model, including
availability, and pricing, via thecompany website at www.windwardinstruments.com.
Windward will also assistVeteran’s groups in the sale of
instruments viae-commerce,through it’s retail division, www.bellclocks.comand
it’s toll free order line, witha portion of the proceeds
being donated to each group.
A veteran owned and operatedcompany, Windward is committed to providing
veterans the quality theydeserve, and the most unique clock available -
while maximizing theamount donated to their group.
Interested veterans are invitedto contact their Group, or Windward
Instruments directly at1-800-210-0492.
(PRWEB) April 22, 2004--
WindwardInstruments announced on 4/20/04, that retail dealer
solicitation isunderway for the Ocean Clocks Tide Clock and Instrument
line. The goalof the dealer solicitation is to establish a U. S. based
retailnetwork, for distribution of the Ocean Clocks lines to retail
is focusedon quality, with the owner personally involved in the
assembly of eachinstrument - they are not focused on mass production.
This limitsproduction quantity to around 10 instruments per day.
Dealers maycontact us by phone, or email, to receive
furtherinformation”according to Mike Ratican, co-owner of
Windward Instruments.“Thegoal is to establish a select
retailers, not over saturatethe market”.
arealso developing aspecialty program, catering to military, veterans
groups, cruise lines,and museums” Ratican said.
TideInstrumentsare currently available through Windward’s
(PRWEB) April 5, 2004--BellClocks.comwill
replace Timepieces by The Auction Block effective immediately.
(PRWEB)March 31, 2004
-- OceanClocks, the popular nautical clock fromAustralia, is now
available in the United States.
Windward Instruments, owner & operator of both sites,
announcedthemove in early February, allowing it's existing customer
base to makecomments on what changes they would like to see at the new
"The move will allow BellClocks.com to expand it's current marine
andnautical product lines, while continuing to focus on customer
service"according to the owners.Expansion during 2004 will include
marine andboating accessories, such as navigational equipment, marine
electrics,cabin hardware and lighting, and marine clothing.
BellClocks.com added the rather exclusive Ocean-Clocks line of
tideclocks in March, with the additions of Maximum weather instruments,
andClipper navigational instruments currently underway. The company
willcontinue to offer 24 hour customer service phone and email support
onit's current products, including the popular ships bell clocks
fromWeems & Plath, and Chelsea Clock.
tideclocks are"localized" to a specific coastal region, displaying the
High Tidetimes, and Tidal Time differences between the major ports and
waterwaysof that region. Models available for every East Coast U. S.
State, aswell as the ONLY tide clock for a specific West Coast U. S.
port - the"Tides of Puget Sound" model.
portholecases are craftedfrom nearly 4 pounds of solid brass, and are
offered in two facestyles: "Standard" (white dial, with flags) and
"Nautique" (Nauticalchart background dial, with flags). Also offered in
chrome case.Matching barometers are available for every model.
isthe fullpersonalization service, which may include company logos,
sailing clubburgees, even customer homeport - making the ideal
presentation piecefor any occasion.
moreinformation, pleasecontact Windward Instruments, Exclusive U. S.
Distributor:1-800-210-0492, or online at windwardinstruments.com
.Dealership Inquiries are